Allianz Global Assistance (Allianz), our long-time partner for out-of-province/country travel products and services, has made the decision to transition out of the group travel assistance business in 2023. Allianz Global Assistance is a specialist brand of Allianz Partners, the world’s largest travel insurance and assistance provider, providing services to health insurers (including Green Shield), property and casualty insurers and credit card companies.
The news of this transition is very recent, and we are actively working with the Allianz team to ensure high quality service remains in place for our valued clients and members during the transition.
The important thing to note is that at this time, there is no impact on any group travel plan coverage and it is business as usual.
With Allianz’s decision to transition out of the group travel assistance business, rest assured that we will be bringing you a new long-term solution for group travel products and services. Our team has already been engaging with alternative group travel assistance providers to replace Allianz and we are working through the necessary steps to ensure the transition will be as smooth as possible. We look forward to sharing further details in the coming weeks and months.
Please do not hesitate to reach out to your Account Team if you have any questions.
An important update about group travel assistance
November 21, 2022
Green Shield Canada (GSC) introduces gender affirmation offering in all Group plans effective June 30, 2021. Covering transition needs beyond traditional benefits plans.
Introducing CanAssistance, our trusted travel partner starting June 1, 2023. With 30+ years of experience and a global network, we're excited to bring you their expertise. Rest assured, plan sponsors and members will experience no changes in coverage levels or plan details. No new ID cards or process changes. Access the CanAssistance website on June 1, 2023, for ýMV members. Enjoy enhanced benefits like expert pre-trip assistance and a streamlined member experience with a single case number per trip. ýMV will handle claims adjudication for groups with Provincial Replacement Plans, while CanAssistance provides emergency support and plan eligibility information.
Discover British Columbia's new program for fully reimbursing prescription contraceptives. No registration required, simply present your prescription and BC Services Card at the pharmacy.